This Privacy Policy explains how GRINENKOANDCO LTD ("we", "us", "our") collects, uses and protects personal information in connection with our website and mobile applications (together, the "Services"). We are the data controller for the personal information described below.
1. Information we collect
We limit collection to what is necessary to operate the Services:
- Account data — an email address when you choose to register or contact us.
- Usage and technical data — device type, operating system, application version, coarse language and region settings, and diagnostic logs used to identify crashes and errors.
- Correspondence — messages you send to our support or contact email.
We do not knowingly collect personal information from children under 13.
2. How we use information
- To provide, maintain and improve the Services.
- To respond to enquiries and provide customer support.
- To detect, investigate and prevent fraud, abuse and security incidents.
- To comply with legal obligations.
3. Sharing of information
We do not sell personal information. We do not share personal information with third parties except: (a) with service providers that host or operate the Services under contract, bound by confidentiality and data-protection obligations; (b) where required by law, court order or lawful request; or (c) to protect the rights, property or safety of our users or the public.
4. Data retention
We retain personal information only for as long as necessary for the purposes described in this Policy or as required by law. When information is no longer needed, we delete or anonymise it.
5. Security
We apply reasonable technical and organisational measures to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work to protect your data using industry best practice.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at the address below. You may also lodge a complaint with your local data-protection authority; in the United Kingdom this is the Information Commissioner's Office (ICO).
7. International transfers
Personal information may be processed in countries other than your own. Where such transfers occur, we rely on appropriate safeguards permitted by applicable law.
8. Changes to this Policy
We may update this Policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page.
9. Contact
For questions or requests concerning this Policy or your personal information, contact us at info@unarium.org or by post at: GRINENKOANDCO LTD, 4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB, United Kingdom.